Refund policy

Refund and Cancellation Policy

Produced on Demand

All jerseys are produced on demand for each order. We do not keep ready-to-ship stock. Please check your selected size, color and product details before ordering.

Cancellation Requests

To request a cancellation before production begins, please email shannongarrison1888@outlook.com as soon as possible with your order number. We will review when your request was received and the production status of your order, and confirm whether cancellation can be accepted. A cancellation request is not a confirmation of cancellation.

Once production has begun, we do not accept cancellations, returns or exchanges due to a change of mind or a size or color selected incorrectly by the customer, except where required by applicable law. An order that has not yet shipped may already be in production.

Incorrect, Damaged or Defective Items

If you receive an incorrect, damaged or defective item, please contact us promptly with your order number and relevant photos. We will assess the issue and confirm an appropriate resolution in accordance with applicable law. Please do not return items without contacting us first.

Delayed or Missing Orders

If your order is delayed or appears to be missing, please email us with your order number. We will check the order status and, where appropriate, investigate with our shipping partner. Any cancellation, replacement or refund will be determined according to the circumstances and applicable law.

Refunds

Approved refunds will be issued to the original payment method within 10 business days, unless applicable law requires a shorter period. Your bank or payment provider may take additional time to process and post the refund. If you have not received an approved refund after this time, please contact us.

Nothing in this policy limits consumer rights or remedies that cannot be excluded under applicable law.

For cancellation requests or order issues, please email shannongarrison1888@outlook.com.